Refund policy
Our No Return, No Refund Policy
At Hammond 4WD, we are committed to providing high-quality Vehicle parts. Due to the nature of our products and to maintain fair pricing, all sales are final. This means we do not accept returns or offer refunds once a purchase has been made.
We encourage you to carefully review product descriptions, images, and sizing information (if applicable) before completing your purchase. If you have any questions about a product, please don't hesitate to contact us at admin@hammond4wd.com.au before placing your order. We're happy to provide additional details or clarification to help you make an informed decision.
Damaged or Incorrect Items
While we thoroughly inspect all items before shipment, if you receive a damaged or incorrect item, please contact us immediately at admin@hammond4wd.com.au within 2 days of receiving your order. Please include your order number and clear photos of the damaged or incorrect item. We will assess the situation on a case-by-case basis to determine an appropriate resolution, which may include a replacement if the damage is due to our error or a verifiable shipping issue.
Cancellations
Orders cannot be cancelled once they have been placed and payment has been processed.
We appreciate your understanding and thank you for shopping with Hammond 4WD!